Roderer Shoes at 5500 North Main Street, Dayton, Ohio.

I ordered a pair of shoes because they were not in stock. My feet were measured in store. 10 Days later when they arrived, they were way too big. 10 days later, I go in to see if they were there. I was told that they were not there because they had to wait to send the shoes back until the order was big enough to send back. I said that they reorder should have happened the same day they did not fit. The manager did not agree with me. I asked him if it was good customer service to not reorder the shoes right away and he said, "That is our policy". The customer service sucked. I got my deposit back and left.